Blindside Networks incident

Login issues with Personal Rooms in north America

Minor Resolved View vendor source →

Blindside Networks experienced a minor incident on June 14, 2023 affecting Personal Rooms, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2023, 06:43 PM UTC
Resolved
Jun 14, 2023, 07:04 PM UTC
Duration
21m
Detected by Pingoru
Jun 14, 2023, 06:43 PM UTC

Affected components

Personal Rooms

Update timeline

  1. investigating Jun 14, 2023, 06:43 PM UTC

    The Blindside Networks front-end GreenLight/Personal Rooms is experiencing issues with logging in. Users currently logged in are not affected.

  2. monitoring Jun 14, 2023, 06:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 14, 2023, 07:04 PM UTC

    This incident has been resolved.