Blindside Networks incident

Recording Processing

Minor Resolved View vendor source →

Blindside Networks experienced a minor incident on October 17, 2023 affecting Recording Processing, lasting 23h 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2023, 01:54 PM UTC
Resolved
Oct 18, 2023, 01:34 PM UTC
Duration
23h 39m
Detected by Pingoru
Oct 17, 2023, 01:54 PM UTC

Affected components

Recording Processing

Update timeline

  1. identified Oct 17, 2023, 01:54 PM UTC

    Recording processing may be slower than usual in RNA1 and REU1 regions. This delay could be up to 12 hours. We are working to restore normal processing speed.

  2. monitoring Oct 17, 2023, 08:09 PM UTC

    Recording processing is starting to catch up and the backlog is being cleared.

  3. resolved Oct 18, 2023, 01:34 PM UTC

    This incident has now been resolved.