BlazeMeter incident

Tests Are Not Running Due to Google Cloud Issues

Critical Resolved View vendor source →

BlazeMeter experienced a critical incident on June 12, 2025 affecting Performance Testing, lasting 3h 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:46 PM UTC
Resolved
Jun 12, 2025, 10:37 PM UTC
Duration
3h 51m
Detected by Pingoru
Jun 12, 2025, 06:46 PM UTC

Affected components

Performance Testing

Update timeline

  1. investigating Jun 12, 2025, 06:46 PM UTC

    We are aware of an issue affecting Google Cloud servers that is causing BlazeMeter tests to either not run or not produce data. Tests that are configured to run on Google Cloud will not be able to initiate due to engine availability issues. Tests that run on AWS, Azure, or Private Locations will run, but are not currently producing data to populate in the reports.

  2. investigating Jun 12, 2025, 07:31 PM UTC

    There is currently an outage in the Google Cloud Platform Access Management Service. This is impacting performance testing, at the present time performance testing is not functional. Performance Tests that run on AWS, Azure, or Private Locations will run, but are not currently producing data to populate in the reports due to services hosted on GCP. Functional Test, Virtual Services, and API Monitoring appear unaffected by this. We are waiting for an ETA on remediation from GCP.

  3. monitoring Jun 12, 2025, 08:43 PM UTC

    Google Cloud has applied a fix and we are seeing some improvement in the availability of Performance Tests. Tests can now run and produce data in most cases on GCP, AWS, Azure, and Private Locations. Test boot times are longer than usual in most cases and there is still some instability in the report data. We are continuing to monitor the system and will provide updates as we know more.

  4. monitoring Jun 12, 2025, 09:41 PM UTC

    We are seeing further improved stability in our services as Google Cloud comes back online. Most tests are running as they did previously, though you may still see some delays in test booting & shutdown times. We are continuing to monitor the system and will provide another update soon.

  5. investigating Jun 12, 2025, 10:33 PM UTC

    As of 22:33:00 UTC, the issue experienced by some customers has been addressed and functionality has been restored. This incident is now resolved.

  6. resolved Jun 12, 2025, 10:37 PM UTC

    As of this time functionality has been restored to Performance Tests and we are resolving the incident.