BlazeMeter incident
BlazeMeter users are seeing issues with tests not starting
BlazeMeter experienced a minor incident on December 20, 2022 affecting Functional Testing and Performance Testing, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 20, 2022, 03:39 PM UTC
We are aware of an issue with BlazeMeter tests not starting and displaying the following error "Timeout occurred while trying to retrieve Mock Configuration / Test Data" the team are currently investigating. We will post an update here as soon as we have more information.
- monitoring Dec 20, 2022, 04:49 PM UTC
The issue experienced by some customers has been addressed and functionality has been restored. We are currently monitoring the performance closely. The next update will be provided as new information is available.
- investigating Dec 20, 2022, 05:18 PM UTC
We are aware of some customers experiencing issues with tests failing to start intermittently due to timeouts. We are currently investigating the cause of this issue and will provide updates as new information becomes available. All other aspects of the product are functioning as normal.
- investigating Dec 20, 2022, 06:46 PM UTC
We are aware of some customers experiencing issues with tests failing to start intermittently due to timeouts. We are continuing with the investigation of the cause of this issue and will provide updates as new information becomes available.
- investigating Dec 20, 2022, 08:16 PM UTC
We are continuing to investigate this issue.
- investigating Dec 20, 2022, 08:17 PM UTC
We are continuing to investigate of the cause of this issue and will provide further updates as new information becomes available.
- investigating Dec 20, 2022, 09:17 PM UTC
We are continuing to investigate the cause of this issue and will provide further updates as new information becomes available.
- investigating Dec 20, 2022, 10:56 PM UTC
We are continuing to investigate the cause of this issue and will provide further updates as new information becomes available.
- investigating Dec 21, 2022, 12:21 AM UTC
We are continuing to investigate the cause of this issue and will provide further updates as new information becomes available.
- monitoring Dec 21, 2022, 12:49 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 21, 2022, 04:59 AM UTC
A fix has been implemented and we are monitoring the results for now.
- investigating Dec 21, 2022, 06:42 AM UTC
We are aware of some customers experiencing IMPACT. The issue is mainly observed for tests utilizing test data. We are currently investigating the cause of this issue and will provide updates as new information becomes available. All other aspects of the product are functioning as normal.
- investigating Dec 21, 2022, 09:18 AM UTC
The issue with test failing to start intermittently and unexpected logouts is still ongoing and under investigation.
- investigating Dec 21, 2022, 11:41 AM UTC
The issue with test failing to start intermittently and unexpected logouts is still ongoing and under investigation.
- monitoring Dec 21, 2022, 01:26 PM UTC
A fix has been implemented and we are monitoring the results for now. The next update will be provided as new information is available.
- investigating Dec 21, 2022, 02:09 PM UTC
The issue with test failing to start intermittently and unexpected logouts is still ongoing and under investigation. All other aspects of the product are functioning as normal.
- investigating Dec 21, 2022, 03:12 PM UTC
The issue with test failing to start intermittently and unexpected logouts is still ongoing and under investigation. All other aspects of the product are functioning as normal.
- investigating Dec 21, 2022, 05:08 PM UTC
The issue with test failing to start intermittently and unexpected logouts is still ongoing and under investigation. All other aspects of the product are functioning as normal.
- investigating Dec 21, 2022, 05:59 PM UTC
The issue with test failing to start intermittently and unexpected logouts is still ongoing and under investigation. All other aspects of the product are functioning as normal.
- monitoring Dec 21, 2022, 06:42 PM UTC
The cause of the issue has been identified and we are monitoring the situation to make sure the issue is resolved.
- resolved Dec 21, 2022, 07:29 PM UTC
The issue should be resolved.