BlazeMeter incident

Some Multi-tests are not running with some engines stuck in the Pending state

Minor Resolved View vendor source →

BlazeMeter experienced a minor incident on April 15, 2024 affecting BlazeMeter Platform, lasting 22h 56m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2024, 04:56 PM UTC
Resolved
Apr 16, 2024, 03:52 PM UTC
Duration
22h 56m
Detected by Pingoru
Apr 15, 2024, 04:56 PM UTC

Affected components

BlazeMeter Platform

Update timeline

  1. investigating Apr 15, 2024, 04:56 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 15, 2024, 07:34 PM UTC

    We are aware of some customers experiencing an issue with some engines failing to start when running multi-tests. We are still investigating the cause of this issue and will provide updates as new information becomes available. All other aspects of the product are functioning as normal.

  3. investigating Apr 15, 2024, 09:19 PM UTC

    We are aware of some customers experiencing an issue where some engines in their multi-tests are stuck in a pending status. We are still investigating the cause of this issue and will provide updates as new information becomes available. All other aspects of the product are functioning as normal.

  4. monitoring Apr 16, 2024, 12:32 PM UTC

    R&D has deployed a hotfix to production to address most of the issues with engines failing to start when running multi-tests. We are continuing to monitor the system for any reoccurrences of the issue.

  5. monitoring Apr 16, 2024, 02:48 PM UTC

    We are seeing improved stability with the majority of multi-tests that were experiencing issues and have deployed another hotfix to address any lingering execution issues. We will continue to monitor the situation and provide updates.

  6. resolved Apr 16, 2024, 03:52 PM UTC

    This incident has been resolved.