BlastIQ experienced a major incident on May 18, 2020 affecting BlastIQ™ Mobile and Public API and 1 more component, lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
BlastIQ™ MobilePublic APISHOTPlus™
Update timeline
- investigating May 18, 2020, 01:48 AM UTC
The BlastIQ team are investigating data synchronisation errors, customers are currently not able to upload blasts from SHOTPlus and data may not be synchronising reliably on BlastIQ Mobile and BlastIQ enabled MMUs.
- monitoring May 18, 2020, 02:25 AM UTC
BlastIQ engineers have restored data synchronisation and will continue to monitor performance closely.
- resolved May 18, 2020, 03:13 AM UTC
This incident has been resolved.