BlastIQ incident

SHOTPlus Users unable to upload plans to BlastIQ

Critical Resolved View vendor source →

BlastIQ experienced a critical incident on June 24, 2020 affecting SHOTPlus™, lasting 6h 4m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2020, 04:11 PM UTC
Resolved
Jun 24, 2020, 10:15 PM UTC
Duration
6h 4m
Detected by Pingoru
Jun 24, 2020, 04:11 PM UTC

Affected components

SHOTPlus™

Update timeline

  1. investigating Jun 24, 2020, 04:11 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 24, 2020, 07:31 PM UTC

    A fix has been implemented and we are monitoring the results. Users should now be able to upload plans from SHOTPlus.

  3. resolved Jun 24, 2020, 10:15 PM UTC

    This incident has been resolved.