BlastIQ incident

BlastIQ Insights - Blast progress dashboard not accessible for some sites

Minor Resolved View vendor source →

BlastIQ experienced a minor incident on March 23, 2021 affecting BlastIQ™ Insights, lasting 4d 23h. The incident has been resolved; the full update timeline is below.

Started
Mar 23, 2021, 10:55 PM UTC
Resolved
Mar 28, 2021, 10:48 PM UTC
Duration
4d 23h
Detected by Pingoru
Mar 23, 2021, 10:55 PM UTC

Affected components

BlastIQ™ Insights

Update timeline

  1. investigating Mar 23, 2021, 10:55 PM UTC

    The BlastIQ Team is currently investigating an issue with the Blast Progress Dashboard not loading for the sites with blast updates in the last 3 days. To access the Blast table please remove "progress-dashboard" and type "blasts" in the URL for your BlastIQ Site. Details here: https://support.blastiq.com/hc/en-us/community/posts/1500000141142 There is no impact to the BlastIQ Insights Beta Progress Dashboard. We apologize for the inconvenience.

  2. resolved Mar 28, 2021, 10:48 PM UTC

    This incident has been resolved.