BlastIQ incident

SHOTPlus: Possible Initiation rule mismatch

Minor Resolved View vendor source →

BlastIQ experienced a minor incident on April 1, 2021 affecting SHOTPlus™, lasting 4d 20h. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2021, 04:06 AM UTC
Resolved
Apr 06, 2021, 12:55 AM UTC
Duration
4d 20h
Detected by Pingoru
Apr 01, 2021, 04:06 AM UTC

Affected components

SHOTPlus™

Update timeline

  1. monitoring Apr 01, 2021, 04:06 AM UTC

    Notice: There is currently the potential for an Initiation Rule mismatch to occur when rules are reapplied in BlastIQ™ Mobile. This issue only affects customers with the below; 1. Initiation rules are configured for specific hole types 2. Initiation rules are uploaded to BlastIQ™ 3. BlastIQ™ Mobile is used for initiation This issue does not affect the application of Initiation or Charging rules within SHOTPlus™ or how bulk explosive Charging rules are applied in BlastIQ™ Mobile™. A fix is currently in progress and will be released to SHOTPlus™ Beta Version 6.3.0.4 and then to production on the 6th April 2021. Please contact [email protected] or one of Orica's BlastIQ™ Specialists should you have any specific questions or concerns.

  2. resolved Apr 06, 2021, 12:55 AM UTC

    This incident has been resolved.