BlastIQ incident

FRAGTrack API Access

Notice Resolved View vendor source →

BlastIQ experienced a notice incident on March 17, 2022 affecting FRAGTrack™, lasting 16h 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2022, 08:52 AM UTC
Resolved
Mar 18, 2022, 01:16 AM UTC
Duration
16h 23m
Detected by Pingoru
Mar 17, 2022, 08:52 AM UTC

Affected components

FRAGTrack™

Update timeline

  1. identified Mar 17, 2022, 08:52 AM UTC

    Users using case-sensitive JSON clients to access the FRAGTrack REST API will experience issues obtaining data. We have identified the issue and are working to resolve it as soon as possible.

  2. monitoring Mar 17, 2022, 11:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 18, 2022, 01:16 AM UTC

    This incident has been resolved.