BlastIQ incident

FRAGTrack website access

Notice Resolved View vendor source →

BlastIQ experienced a notice incident on April 15, 2022 affecting FRAGTrack™, lasting 4d 18h. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2022, 04:45 AM UTC
Resolved
Apr 19, 2022, 11:05 PM UTC
Duration
4d 18h
Detected by Pingoru
Apr 15, 2022, 04:45 AM UTC

Affected components

FRAGTrack™

Update timeline

  1. investigating Apr 15, 2022, 04:45 AM UTC

    Some users in North America are experiencing issues accessing the FRAGTrack website and displaying data. Ingestion of data is not affected, only website access by some users. We are currently investigating the issue.

  2. monitoring Apr 19, 2022, 03:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 19, 2022, 11:05 PM UTC

    This incident has been resolved.