BlastIQ experienced a major incident on June 14, 2020 affecting User Sign In, lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
User Sign In
Update timeline
- identified Jun 14, 2020, 11:35 PM UTC
Orica users may be unable to sign in to BlastIQ, this is caused by a sign in issue impacting all Orica applications including Microsoft Office. Customer users should be unaffected at this time.
- identified Jun 15, 2020, 01:26 AM UTC
This issue was caused by a major Microsoft Active Directory outage in the Australia region. We are continuing to monitor their progress in resolving it.
- monitoring Jun 15, 2020, 01:28 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 15, 2020, 01:29 AM UTC
We are continuing to monitor for any further issues.
- resolved Jun 15, 2020, 02:13 AM UTC
This incident has been resolved.