BlastIQ incident

New blasts not appearing in BlastIQ Insights

Major Resolved View vendor source →

BlastIQ experienced a major incident on June 16, 2020 affecting BlastIQ™ Insights, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2020, 05:15 AM UTC
Resolved
Jun 16, 2020, 08:22 AM UTC
Duration
3h 6m
Detected by Pingoru
Jun 16, 2020, 05:15 AM UTC

Affected components

BlastIQ™ Insights

Update timeline

  1. investigating Jun 16, 2020, 05:15 AM UTC

    The BlastIQ team are currently investigating an issue where new blasts are not showing in Insights, blasts still appear on BlastIQ mobile, SHOTPlus and LOADPlus.

  2. identified Jun 16, 2020, 07:50 AM UTC

    The BlastIQ team has now identified the issue and is working to correct the problem.

  3. resolved Jun 16, 2020, 08:22 AM UTC

    The BlastIQ team has resolved the issue and new blasts will appear in Insights, any blasts that didn't appear today will appear shortly.