BlastIQ incident

SHOTPlus™ Beta 6.6.2 - Packaged product actual decks being replaced with Air on import

Notice Resolved View vendor source →

BlastIQ experienced a notice incident on July 13, 2021 affecting SHOTPlus™, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2021, 12:24 AM UTC
Resolved
Jul 13, 2021, 03:00 AM UTC
Duration
2h 36m
Detected by Pingoru
Jul 13, 2021, 12:24 AM UTC

Affected components

SHOTPlus™

Update timeline

  1. identified Jul 13, 2021, 12:24 AM UTC

    There is a known bug in SHOTPlus™ Beta 6.6.2, where importing packaged product actuals recorded in BlastIQ™ Mobile, can replace existing packaged product decks with Air. This bug will be fixed in the next Beta release due Today

  2. resolved Jul 13, 2021, 03:51 AM UTC

    We have released the SHOTPlus™ Beta 6.6.8 that contains fixes and improvements Release Notes here: https://support.blastiq.com/hc/en-us/articles/4403516687129-6-6-8-SHOTPlus-Beta-Release-Notes