BlastIQ incident

FRAGTrack™ Website Accessibility Issue in Certain Regions

Notice Resolved View vendor source →

BlastIQ experienced a notice incident on February 24, 2025 affecting FRAGTrack™, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2025, 11:15 PM UTC
Resolved
Feb 27, 2025, 10:08 PM UTC
Duration
2d 22h
Detected by Pingoru
Feb 24, 2025, 11:15 PM UTC

Affected components

FRAGTrack™

Update timeline

  1. investigating Feb 24, 2025, 11:15 PM UTC

    We are experiencing accessibility issues with the FRAGTrack™ website, affecting users in some regions. We are actively investigating the root cause to determine the best action for a swift resolution.

  2. investigating Feb 24, 2025, 11:19 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 26, 2025, 06:01 AM UTC

    We have applied changes that have reduced the failed request count. However, additional latency is still being observed in some regions.

  4. monitoring Feb 27, 2025, 05:03 AM UTC

    We are seeing improvements across geographies and will continue to monitor the system.

  5. resolved Feb 27, 2025, 10:08 PM UTC

    This incident has been resolved.