Potential VPN connection issues from Russia // Возможные трудности подключения VPN из России

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1. identified Feb 03, 2026, 12:54 PM UTC

   Status: Identified The cause of the issue has been identified. Our team is now working on implementing a solution. We expect to have a resolution soon and will keep you updated on our progress. Affected components 🇺🇸 New York (Degraded performance) 🇫🇮 Oulu (Degraded performance) 🇯🇵 Tokyo (Degraded performance) 🇨🇿 Prague (Degraded performance) 🇪🇸 Madrid (Degraded performance) 🇳🇱 Amsterdam (Degraded performance) 🇺🇦 Kyiv (Degraded performance) 🇷🇺 Moscow (Degraded performance) 🇸🇪 Stockholm (Degraded performance) 🇩🇪 Frankfurt (Degraded performance) 🇬🇷 Athens (Degraded performance) 🇳🇴 Oslo (Degraded performance) 🇭🇺 Budapest (Degraded performance) 🇿🇦 Johannesburg (Degraded performance) 🇨🇭 Zurich (Degraded performance) 🇺🇸 Miami (Degraded performance) 🇵🇱 Warsaw (Degraded performance) 🇧🇷 Sao Paulo (Degraded performance) 🇫🇷 Paris (Degraded performance) 🇮🇹 Milan (Degraded performance) 🇹🇷 Istanbul (Degraded performance) 🇩🇪 Berlin (Degraded performance) 🇺🇸 Houston (Degraded performance) 🇸🇰 Bratislava (Degraded performance) 🇮🇳 Bangalore (Degraded performance) 🇦🇷 Buenos Aires (Degraded performance) 🇧🇪 Brussels (Degraded performance) 🇨🇴 Bogota (Degraded performance) 🇵🇹 Lisbon (Degraded performance) 🇦🇪 Fujairah (Degraded performance) 🇰🇿 Almaty (Degraded performance) 🇺🇸 Los Angeles (Degraded performance) 🇮🇱 Tel Aviv (Degraded performance) 🇵🇪 Lima (Degraded performance) 🇰🇷 Seoul (Degraded performance) 🇮🇪 Dublin (Degraded performance) 🇺🇸 San Jose (Degraded performance) 🇲🇽 Queretaro (Degraded performance) 🇷🇴 Bucharest (Degraded performance) 🇧🇬 Sofia (Degraded performance) 🇲🇾 Kuala Lumpur (Degraded performance) 🇭🇷 Zagreb (Degraded performance) 🇸🇬 Singapore (Degraded performance) 🇦🇺 Sydney (Degraded performance) 🇨🇦 Toronto (Degraded performance) 🇦🇹 Vienna (Degraded performance) 🇬🇧 London (Degraded performance) 🇱🇹 Vilnius (Degraded performance) 🇭🇰 Hong Kong (Degraded performance)

2. identified Feb 03, 2026, 01:16 PM UTC

   Status: Identified Если у вас возникли сложности с подключением, используйте приложение V2Ray (Happ) и локации с припиской EXTRA в названии. Мы уже работаем над восстановлением подключения ко всем регионам. Инструкции по подключению: https://blancvpn.cx/ru/help Affected components 🇰🇿 Almaty (Degraded performance) 🇪🇸 Madrid (Degraded performance) 🇨🇭 Zurich (Degraded performance) 🇺🇸 Los Angeles (Degraded performance) 🇹🇷 Istanbul (Degraded performance) 🇬🇷 Athens (Degraded performance) 🇳🇴 Oslo (Degraded performance) 🇵🇱 Warsaw (Degraded performance) 🇭🇰 Hong Kong (Degraded performance) 🇺🇸 New York (Degraded performance) 🇧🇪 Brussels (Degraded performance) 🇵🇪 Lima (Degraded performance) 🇰🇷 Seoul (Degraded performance) 🇮🇱 Tel Aviv (Degraded performance) 🇧🇬 Sofia (Degraded performance) 🇺🇸 Miami (Degraded performance) 🇬🇧 London (Degraded performance) 🇳🇱 Amsterdam (Degraded performance) 🇿🇦 Johannesburg (Degraded performance) 🇱🇹 Vilnius (Degraded performance) 🇷🇺 Moscow (Degraded performance) 🇫🇷 Paris (Degraded performance) 🇯🇵 Tokyo (Degraded performance) 🇭🇺 Budapest (Degraded performance) 🇮🇳 Bangalore (Degraded performance) 🇦🇷 Buenos Aires (Degraded performance) 🇲🇽 Queretaro (Degraded performance) 🇨🇴 Bogota (Degraded performance) 🇩🇪 Berlin (Degraded performance) 🇺🇸 Houston (Degraded performance) 🇦🇪 Fujairah (Degraded performance) 🇫🇮 Oulu (Degraded performance) 🇮🇹 Milan (Degraded performance) 🇸🇪 Stockholm (Degraded performance) 🇸🇬 Singapore (Degraded performance) 🇷🇴 Bucharest (Degraded performance) 🇦🇹 Vienna (Degraded performance) 🇮🇪 Dublin (Degraded performance) 🇲🇾 Kuala Lumpur (Degraded performance) 🇧🇷 Sao Paulo (Degraded performance) 🇨🇿 Prague (Degraded performance) 🇩🇪 Frankfurt (Degraded performance) 🇦🇺 Sydney (Degraded performance) 🇨🇦 Toronto (Degraded performance) 🇸🇰 Bratislava (Degraded performance) 🇺🇸 San Jose (Degraded performance) 🇭🇷 Zagreb (Degraded performance) 🇺🇦 Kyiv (Degraded performance) 🇵🇹 Lisbon (Degraded performance)

3. identified Feb 03, 2026, 02:52 PM UTC

   Status: Identified Если возникли сложности с подключением, перейдите в раздел Установить в личном кабинете. Выберите ваше устройство > Ключ для сторонних приложений > в параметрах "Локация и протокол" активируйте "Использовать Extra-настройки". К установке: https://blancvpn.app/install Affected components 🇵🇱 Warsaw (Degraded performance) 🇺🇸 Los Angeles (Degraded performance) 🇬🇷 Athens (Degraded performance) 🇵🇪 Lima (Degraded performance) 🇵🇹 Lisbon (Degraded performance) 🇿🇦 Johannesburg (Degraded performance) 🇲🇽 Queretaro (Degraded performance) 🇸🇰 Bratislava (Degraded performance) 🇺🇸 San Jose (Degraded performance) 🇬🇧 London (Degraded performance) 🇮🇳 Bangalore (Degraded performance) 🇦🇷 Buenos Aires (Degraded performance) 🇧🇷 Sao Paulo (Degraded performance) 🇫🇮 Oulu (Degraded performance) 🇮🇹 Milan (Degraded performance) 🇸🇪 Stockholm (Degraded performance) 🇰🇷 Seoul (Degraded performance) 🇺🇦 Kyiv (Degraded performance) 🇫🇷 Paris (Degraded performance) 🇨🇿 Prague (Degraded performance) 🇦🇺 Sydney (Degraded performance) 🇳🇴 Oslo (Degraded performance) 🇦🇹 Vienna (Degraded performance) 🇧🇬 Sofia (Degraded performance) 🇺🇸 Miami (Degraded performance) 🇳🇱 Amsterdam (Degraded performance) 🇩🇪 Frankfurt (Degraded performance) 🇸🇬 Singapore (Degraded performance) 🇧🇪 Brussels (Degraded performance) 🇨🇦 Toronto (Degraded performance) 🇮🇪 Dublin (Degraded performance) 🇱🇹 Vilnius (Degraded performance) 🇰🇿 Almaty (Degraded performance) 🇭🇰 Hong Kong (Degraded performance) 🇺🇸 New York (Degraded performance) 🇷🇺 Moscow (Degraded performance) 🇮🇱 Tel Aviv (Degraded performance) 🇨🇴 Bogota (Degraded performance) 🇭🇺 Budapest (Degraded performance) 🇯🇵 Tokyo (Degraded performance) 🇷🇴 Bucharest (Degraded performance) 🇩🇪 Berlin (Degraded performance) 🇲🇾 Kuala Lumpur (Degraded performance) 🇦🇪 Fujairah (Degraded performance) 🇭🇷 Zagreb (Degraded performance) 🇪🇸 Madrid (Degraded performance) 🇨🇭 Zurich (Degraded performance) 🇹🇷 Istanbul (Degraded performance) 🇺🇸 Houston (Degraded performance)

4. identified Feb 03, 2026, 06:02 PM UTC

   Status: Identified Мы знаем, что некоторые пользователи столкнулись со сбоями при подключении, и уже подготовили решение. Если у вас всё работает — отлично, ничего делать не нужно. Если подключиться не получается, потребуется настроить V2Ray вручную: 1. Перейдите в раздел Установить: https://blanc.link/7Ao4Zx2 в личном кабинете 2. В параметрах «Локация и протокол» проверьте, что у вас включен параметр «Использовать Extra-настройки». Если нет, то включите его 3. Если вы уже используете V2Ray (Приложения Happ, Karing, V2box, V2rayN и др.), то вам нужно обновить подписку в приложении. Для обновления подписки нажмите на “три точки”, а затем выберите “Обновить подписку” 4. Если вы подключаете V2Ray впервые, воспользуйтесь инструкцией по установке: https://blanc.link/58ESFJp Для приложения BlancVPN мы ещё работаем над решением и расскажем, когда оно будет готово. Affected components 🇺🇸 Los Angeles (Degraded performance) 🇮🇱 Tel Aviv (Degraded performance) 🇬🇷 Athens (Degraded performance) 🇵🇹 Lisbon (Degraded performance) 🇫🇷 Paris (Degraded performance) 🇭🇺 Budapest (Degraded performance) 🇺🇸 Miami (Degraded performance) 🇲🇽 Queretaro (Degraded performance) 🇷🇴 Bucharest (Degraded performance) 🇨🇴 Bogota (Degraded performance) 🇰🇷 Seoul (Degraded performance) 🇧🇬 Sofia (Degraded performance) 🇸🇰 Bratislava (Degraded performance) 🇮🇳 Bangalore (Degraded performance) 🇿🇦 Johannesburg (Degraded performance) 🇭🇰 Hong Kong (Degraded performance) 🇫🇮 Oulu (Degraded performance) 🇸🇬 Singapore (Degraded performance) 🇦🇪 Fujairah (Degraded performance) 🇭🇷 Zagreb (Degraded performance) 🇵🇱 Warsaw (Degraded performance) 🇮🇹 Milan (Degraded performance) 🇨🇿 Prague (Degraded performance) 🇪🇸 Madrid (Degraded performance) 🇧🇪 Brussels (Degraded performance) 🇦🇺 Sydney (Degraded performance) 🇵🇪 Lima (Degraded performance) 🇩🇪 Berlin (Degraded performance) 🇬🇧 London (Degraded performance) 🇺🇦 Kyiv (Degraded performance) 🇰🇿 Almaty (Degraded performance) 🇷🇺 Moscow (Degraded performance) 🇸🇪 Stockholm (Degraded performance) 🇹🇷 Istanbul (Degraded performance) 🇨🇦 Toronto (Degraded performance) 🇮🇪 Dublin (Degraded performance) 🇳🇱 Amsterdam (Degraded performance) 🇺🇸 New York (Degraded performance) 🇧🇷 Sao Paulo (Degraded performance) 🇯🇵 Tokyo (Degraded performance) 🇨🇭 Zurich (Degraded performance) 🇩🇪 Frankfurt (Degraded performance) 🇳🇴 Oslo (Degraded performance) 🇦🇹 Vienna (Degraded performance) 🇱🇹 Vilnius (Degraded performance) 🇲🇾 Kuala Lumpur (Degraded performance) 🇺🇸 Houston (Degraded performance) 🇺🇸 San Jose (Degraded performance) 🇦🇷 Buenos Aires (Degraded performance)

5. identified Feb 04, 2026, 04:28 AM UTC

   Status: Identified Мы восстановили стабильную работу большинства VPN-локаций без дополнительных настроек. Команда поддержки сейчас перегружена — пожалуйста, не пишите, если проблема решилась. Если все же понадобится помощь, мы на связи. Мы обязательно ответим, но это займет больше времени, чем обычно. Affected components 🇧🇷 Sao Paulo (Operational) 🇨🇦 Toronto (Operational) 🇲🇾 Kuala Lumpur (Operational) 🇦🇪 Fujairah (Operational) 🇺🇦 Kyiv (Operational) 🇨🇿 Prague (Operational) 🇷🇴 Bucharest (Operational) 🇧🇪 Brussels (Operational) 🇦🇺 Sydney (Operational) 🇨🇴 Bogota (Operational) 🇵🇪 Lima (Operational) 🇺🇸 Miami (Operational) 🇵🇱 Warsaw (Operational) 🇮🇹 Milan (Operational) 🇺🇸 Los Angeles (Operational) 🇭🇺 Budapest (Operational) 🇮🇳 Bangalore (Operational) 🇨🇭 Zurich (Operational) 🇵🇹 Lisbon (Operational) 🇺🇸 San Jose (Operational) 🇩🇪 Frankfurt (Operational) 🇲🇽 Queretaro (Operational) 🇬🇷 Athens (Operational) 🇬🇧 London (Operational) 🇳🇱 Amsterdam (Operational) 🇱🇹 Vilnius (Operational) 🇭🇰 Hong Kong (Operational) 🇦🇷 Buenos Aires (Degraded performance) 🇺🇸 New York (Operational) 🇷🇺 Moscow (Operational) 🇫🇷 Paris (Operational) 🇯🇵 Tokyo (Operational) 🇸🇪 Stockholm (Operational) 🇮🇱 Tel Aviv (Degraded performance) 🇳🇴 Oslo (Operational) 🇰🇷 Seoul (Operational) 🇫🇮 Oulu (Operational) 🇩🇪 Berlin (Operational) 🇮🇪 Dublin (Operational) 🇺🇸 Houston (Operational) 🇸🇰 Bratislava (Operational) 🇪🇸 Madrid (Operational) 🇦🇹 Vienna (Operational) 🇧🇬 Sofia (Operational) 🇭🇷 Zagreb (Operational) 🇹🇷 Istanbul (Operational) 🇸🇬 Singapore (Operational) 🇿🇦 Johannesburg (Operational) 🇰🇿 Almaty (Operational)

6. resolved Feb 12, 2026, 12:17 PM UTC

   Status: Resolved The issue has been fully resolved, and all systems are now operating as expected. We apologize for any disruption this may have caused and appreciate your understanding throughout this process. Affected components 🇷🇺 Moscow (Operational) 🇩🇪 Frankfurt (Operational) 🇺🇸 San Jose (Operational) 🇰🇿 Almaty (Operational) 🇮🇹 Milan (Operational) 🇹🇷 Istanbul (Operational) 🇭🇺 Budapest (Operational) 🇩🇪 Berlin (Operational) 🇮🇳 Bangalore (Operational) 🇿🇦 Johannesburg (Operational) 🇺🇸 New York (Operational) 🇧🇷 Sao Paulo (Operational) 🇬🇷 Athens (Operational) 🇳🇴 Oslo (Operational) 🇲🇾 Kuala Lumpur (Operational) 🇸🇰 Bratislava (Operational) 🇭🇰 Hong Kong (Operational) 🇫🇷 Paris (Operational) 🇪🇸 Madrid (Operational) 🇷🇴 Bucharest (Operational) 🇰🇷 Seoul (Operational) 🇦🇷 Buenos Aires (Operational) 🇯🇵 Tokyo (Operational) 🇺🇸 Los Angeles (Operational) 🇮🇱 Tel Aviv (Operational) 🇸🇬 Singapore (Operational) 🇦🇹 Vienna (Operational) 🇳🇱 Amsterdam (Operational) 🇨🇿 Prague (Operational) 🇸🇪 Stockholm (Operational) 🇦🇺 Sydney (Operational) 🇵🇪 Lima (Operational) 🇮🇪 Dublin (Operational) 🇧🇬 Sofia (Operational) 🇭🇷 Zagreb (Operational) 🇬🇧 London (Operational) 🇫🇮 Oulu (Operational) 🇲🇽 Queretaro (Operational) 🇵🇹 Lisbon (Operational) 🇦🇪 Fujairah (Operational) 🇵🇱 Warsaw (Operational) 🇺🇦 Kyiv (Operational) 🇨🇭 Zurich (Operational) 🇧🇪 Brussels (Operational) 🇨🇴 Bogota (Operational) 🇨🇦 Toronto (Operational) 🇺🇸 Houston (Operational) 🇺🇸 Miami (Operational) 🇱🇹 Vilnius (Operational)