Blanco incident

Partial Outage at Evidos

Minor Resolved View vendor source →

Blanco experienced a minor incident on September 3, 2019 affecting Prospect Portal and Professional Portal, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2019, 10:45 AM UTC
Resolved
Sep 03, 2019, 01:22 PM UTC
Duration
2h 37m
Detected by Pingoru
Sep 03, 2019, 10:45 AM UTC

Affected components

Prospect PortalProfessional Portal

Update timeline

  1. investigating Sep 03, 2019, 10:45 AM UTC

    No additional information yet, Evidos is investigating. Possible downtime and/or problems with signing transactions

  2. monitoring Sep 03, 2019, 11:07 AM UTC

    Creating and the signing of transactions should work again. We are monitoring the process

  3. monitoring Sep 03, 2019, 11:07 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 03, 2019, 01:22 PM UTC

    This incident has been resolved.