Blanco incident

Investment Suite not accessible

Major Resolved View vendor source →

Blanco experienced a major incident on October 29, 2019 affecting Investment Suite Administrative Portal, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Oct 29, 2019, 10:18 AM UTC
Resolved
Oct 29, 2019, 11:56 AM UTC
Duration
1h 38m
Detected by Pingoru
Oct 29, 2019, 10:18 AM UTC

Affected components

Investment Suite Administrative Portal

Update timeline

  1. investigating Oct 29, 2019, 10:18 AM UTC

    We have unfortunately identified an issue whereby a logged-in user can see a list of all available scopes in The Investment Suite. The scopes' data however was always only accessible to people with the right permissions. The Investment Suite is currently down and will be back up again once we deploy a fix for this issue.

  2. resolved Oct 29, 2019, 11:56 AM UTC

    This incident has been resolved.