Blanco incident

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Critical Resolved View vendor source →

Blanco experienced a critical incident on July 26, 2022 affecting Know-Your-Customer API and Professional Portal and 1 more component, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2022, 12:30 PM UTC
Resolved
Jul 26, 2022, 01:38 PM UTC
Duration
1h 8m
Detected by Pingoru
Jul 26, 2022, 12:30 PM UTC

Affected components

Know-Your-Customer APIProfessional PortalClient Portal

Update timeline

  1. investigating Jul 26, 2022, 12:30 PM UTC

    We are currently investigating this issue.

  2. identified Jul 26, 2022, 12:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 26, 2022, 01:38 PM UTC

    This incident has been resolved.