Blanco incident

Not able to create new signing transactions

Major Resolved View vendor source →

Blanco experienced a major incident on September 26, 2024 affecting Professional Portal, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2024, 10:57 AM UTC
Resolved
Sep 26, 2024, 01:10 PM UTC
Duration
2h 13m
Detected by Pingoru
Sep 26, 2024, 10:57 AM UTC

Affected components

Professional Portal

Update timeline

  1. investigating Sep 26, 2024, 10:57 AM UTC

    The issue has been fixed by the provider, we are monitoring the status

  2. monitoring Sep 26, 2024, 11:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 26, 2024, 01:10 PM UTC

    This incident has been resolved.