Blanco Outage History

Blanco is up right now

Pingoru has recorded 21 incidents for Blanco: 0 in the last 12 months and 0 in the last 90 days.

Source: status.useblanco.com

21incidents recorded
0last 12 months
0last 90 days
–typical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Blanco in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 535 (0%)

Incidents, newest first

Major August 25, 2025 SMS Login Codes Delayed 1d 4h

Started Aug 25, 2025, 07:50 AM UTC· resolved Aug 26, 2025, 12:02 PM UTC

  1. identified Aug 25, 2025, 07:50 AM UTC

    We are currently experiencing an issue with sending SMS login codes due to a service limit imposed by our cloud provider (AWS). As a result, some users may not be able to receive SMS one-time passcodes (OTPs) needed to log in. Impact: Some users are temporarily unable to log in via SMS. Other functionality of our platform remains fully available. What we are doing: We have identified the root cause and are actively working with our provider to increase the limit. This request has been escalated with urgency. Next update: We will provide an update as soon as we have confirmation from AWS.

  2. monitoring Aug 25, 2025, 11:06 AM UTC

    The quota has been successfully increased, and we are closely monitoring the situation to ensure everything continues to run smoothly. As a preventive measure, we recommend all users register their MFA device for use as two-factor authentication (2FA). This provides a more reliable and secure way to access your account and helps avoid potential issues in the future. Thank you for your cooperation.

  3. resolved Aug 26, 2025, 12:02 PM UTC

    The incident has been resolved. As a preventive measure, we recommend all users register their MFA device for use as two-factor authentication (2FA). This provides a more reliable and secure way to access your account and helps avoid potential issues in the future.

Read the full incident report →

Minor February 12, 2025 Not able to create new signing transactions 20h 50m Know-Your-Customer API, Professional Portal

Started Feb 12, 2025, 09:46 AM UTC· resolved Feb 13, 2025, 06:36 AM UTC

  1. identified Feb 12, 2025, 09:46 AM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Feb 12, 2025, 09:47 AM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Feb 12, 2025, 04:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 13, 2025, 06:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 31, 2025 Client file is slow 3h 41m Know-Your-Customer API, Prospect Portal, Professional Portal, Client Portal

Started Jan 31, 2025, 12:13 PM UTC· resolved Jan 31, 2025, 03:54 PM UTC

  1. investigating Jan 31, 2025, 12:13 PM UTC

    Client file is slower then usual causing timeouts. Some operations might be impossible, like signing. We are investigating the issue and will give an update as soon as possible

  2. monitoring Jan 31, 2025, 03:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 31, 2025, 03:54 PM UTC

    This incident has been resolved.

Read the full incident report →