Blacksmith incident

Extended Queueing in Action Runners

Minor Resolved

Blacksmith experienced a minor incident on July 22, 2026 affecting Blacksmith Managed Runners (us-west ARM) and Blacksmith Managed Runners (us-west x86) and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2026, 05:45 PM UTC
Resolved
Jul 22, 2026, 06:05 PM UTC
Duration
20m
Detected by Pingoru
Jul 22, 2026, 05:45 PM UTC

Affected components

Blacksmith Managed Runners (us-west ARM)Blacksmith Managed Runners (us-west x86)Blacksmith Managed Runners (eu-west x86)

Update timeline

  1. investigating Jul 22, 2026, 05:45 PM UTC

    We are currently experiencing elevated tail latencies for certain customers due to job prioritization. We are noticing jobs are taking upwards of 10m to adopt in a few cases. We are looking at options to alleviate queueing.

  2. resolved Jul 22, 2026, 06:05 PM UTC

    We have implemented some mitigations and queue times are back to normal. The incident has been resolved.