Blacksmith incident

Transparent caching degradaded in eu-west

Minor Resolved View vendor source →

Blacksmith experienced a minor incident on May 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 01:01 PM UTC
Resolved
May 20, 2026, 01:01 PM UTC
Duration
Detected by Pingoru
May 20, 2026, 01:01 PM UTC

Update timeline

  1. resolved May 20, 2026, 01:01 PM UTC

    Type: Incident Duration: 7 days, 2 hours and 18 minutes Affected Components: Actions Cache May 20, 22:59:42 GMT+0 - Identified - We're currently adding more capacity to the cluster. There will be a few minutes of slow cache interactions while the operation completes. May 21, 02:00:00 GMT+0 - Resolved - This incident has been resolved. May 20, 13:01:45 GMT+0 - Monitoring - We noticed a small uptick in transparent caching failures in our eu-west region, and have applied a potential fix. May 21, 00:00:50 GMT+0 - Monitoring - The cluster expansion is complete. Our testing shows that cache interactions are no longer degraded. We're monitoring the cluster to confirm complete recovery. May 20, 14:41:25 GMT+0 - Identified - We have identified a bad host in the fleet and are working on replacing it. Client cache interactions are recovering as we rollout this fix.