Bizzabo experienced a minor incident on October 16, 2025 affecting Registration, lasting 18h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 16, 2025, 02:03 PM UTC
We are currently investigating an issue affecting some users attempting to register through sites using the registration widget. Impacted users may see an error message indicating registration failed. While we work to resolve this, affected users can typically complete their registration by clearing their browser’s cache and cookies, or by using a private/incognito window. We will share another update as soon as more information becomes available. Thank you for your patience as we work to restore full functionality.
- investigating Oct 16, 2025, 05:25 PM UTC
Our team is still investigating the issue and gathering all relevant information. We will provide updates as soon as possible and appreciate your patience as we work towards a resolution.
- identified Oct 16, 2025, 09:19 PM UTC
We have identified the cause of the issue and are working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to [email protected] with any additional concerns
- resolved Oct 17, 2025, 08:06 AM UTC
We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns.