Bizzabo incident
AWS is experiencing an outage impacting our system functionality
Bizzabo experienced a major incident on October 20, 2025 affecting Organizer Dashboard and Events Websites and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 20, 2025, 07:39 AM UTC
We’re currently observing a widespread issue with our cloud service provider, AWS, which is affecting portions of our system functionality. Our team is actively monitoring the situation and will provide updates as more information becomes available.
- monitoring Oct 20, 2025, 09:40 AM UTC
We’re seeing recovery across our services and normal functionality is restored. The underlying AWS issue is largely mitigated, and we’ll continue monitoring for any minor delays until it’s fully solved.
- identified Oct 20, 2025, 03:00 PM UTC
We’re seeing a recurrence of the AWS incident, which is impacting parts of our platform. Some features may be slow or return errors. We’re actively monitoring and will share updates as recovery progresses.
- monitoring Oct 20, 2025, 03:09 PM UTC
We are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding.
- identified Oct 20, 2025, 04:02 PM UTC
We’re seeing a renewed AWS incident impacting parts of our platform. We’re actively monitoring and will update as recovery progresses. For AWS status, see https://health.aws.amazon.com/health/status
- identified Oct 20, 2025, 08:43 PM UTC
We continue to experience issues related to the AWS service disruption (https://health.aws.amazon.com/health/status). We are continuing to monitor the situation and will provide updates as recovery progresses.
- monitoring Oct 20, 2025, 09:15 PM UTC
AWS has implemented a solution and we are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding.
- resolved Oct 21, 2025, 08:19 AM UTC
Service has returned to normal and all components are operational. The AWS disruption has been resolved. Thank you for your patience.