Bizzabo incident

Service Degradation - Organizer Dashboards

Minor Resolved View vendor source →

Bizzabo experienced a minor incident on February 28, 2022 affecting Organizer Dashboard, lasting 18h 21m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2022, 06:31 PM UTC
Resolved
Mar 01, 2022, 12:52 PM UTC
Duration
18h 21m
Detected by Pingoru
Feb 28, 2022, 06:31 PM UTC

Affected components

Organizer Dashboard

Update timeline

  1. investigating Feb 28, 2022, 06:31 PM UTC

    We are currently investigating issues around speed and performance in our dashboards. We will update again within 30 minutes.

  2. investigating Feb 28, 2022, 07:01 PM UTC

    We are continuing to investigate this issue and working to decrease the latency observed in dashboards. We will continue to update every 30 minutes - thank you in advance for your patience.

  3. investigating Feb 28, 2022, 07:52 PM UTC

    Our team is still actively investigating the latency being observed in dashboards and working to mitigate the impacts to other areas of the product. We appreciate your patience as we continue to work towards resolution.

  4. monitoring Feb 28, 2022, 10:13 PM UTC

    We have released a fix to address the increased latency and are now monitoring for additional issues. Thank you for your patience.

  5. resolved Mar 01, 2022, 12:52 PM UTC

    This incident has been resolved.