Bizzabo incident
Videos and images not uploading on the Website Editor
Bizzabo experienced a minor incident on August 22, 2022 affecting Organizer Dashboard and Website Editor, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 22, 2022, 02:23 PM UTC
We have identified an issue with uploading images and videos on the Website Editor. The uploads are currently being blocked by our CORs policy. Bizzabo's engineering team is working to identify and resolve the issue.
- identified Aug 22, 2022, 02:29 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 22, 2022, 02:40 PM UTC
The issue has been identified to be on the third-party platform side, Cloudinary. They are actively working on solving the Upload Widget issue. We continue monitoring it from our side to make sure it's resolved as soon as possible.
- resolved Aug 22, 2022, 03:38 PM UTC
Cloudinary has reported deploying the fix and resolving the issue.