Bizzabo incident

Event website latency and page timeouts

Notice Resolved View vendor source →

Bizzabo experienced a notice incident on September 8, 2022 affecting Events Websites and Agenda and 1 more component, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2022, 03:18 PM UTC
Resolved
Sep 08, 2022, 04:21 PM UTC
Duration
1h 2m
Detected by Pingoru
Sep 08, 2022, 03:18 PM UTC

Affected components

Events WebsitesAgendaRegistrationThe Venue

Update timeline

  1. investigating Sep 08, 2022, 03:18 PM UTC

    We are currently investigating dashboard latency and page timeouts on the Bizzabo site. Our engineering teams are currently working on identifying the root cause. If you need any assistance, please reach out to Bizzabo Support via chat or email.

  2. monitoring Sep 08, 2022, 03:48 PM UTC

    Our engineering teams have brought about stability to the platform and latency and timeouts have ceased. We are setting this status to "Monitoring" as we continue to observe platform performance. Please reach out to our support team is we can be of further assistance.

  3. resolved Sep 08, 2022, 04:21 PM UTC

    We are marking this issue as resolved and will provide an RCA for this event. We apologize for the disruption this caused and certainly appreciate your patience as we worked through this issue.