Bizzabo incident

Phone access to Customer Care Team is disrupted

Notice Resolved View vendor source →

Bizzabo experienced a notice incident on March 28, 2023 affecting Organizer Dashboard and Events Websites and 1 more component, lasting 20h 50m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2023, 08:56 PM UTC
Resolved
Mar 29, 2023, 05:46 PM UTC
Duration
20h 50m
Detected by Pingoru
Mar 28, 2023, 08:56 PM UTC

Affected components

Organizer DashboardEvents WebsitesAPIVirtual - InteractVirtual - StreamAgendaRegistrationEmailThe VenueWebsite Editor

Update timeline

  1. investigating Mar 28, 2023, 08:56 PM UTC

    The phone service to the Bizzabo Customer Care Team (formerly known as Customer Support) is not allowing calls to come through. We are working with our 3rd party vendors to investigate and resolve this issue.

  2. resolved Mar 29, 2023, 05:46 PM UTC

    We have resolved this issue, and phone support is functioning properly!