Bizzabo experienced a minor incident on April 17, 2023 affecting Email, lasting 5h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 17, 2023, 04:39 PM UTC
We are currently investigating an issue with scheduled email campaigns. Our Engineering Teams are working to resolve the issue.
- identified Apr 17, 2023, 07:10 PM UTC
Our Engineering team has identified the issue regarding the disruption to scheduled email campaigns, and they are working to implement a resolution, which should be released on Tuesday. If you have a need to send scheduled campaigns prior to that, please reach out to the Customer Care Team.
- monitoring Apr 17, 2023, 09:18 PM UTC
Our Engineering team has released the fix for the issue. We are monitoring the results.
- resolved Apr 17, 2023, 10:03 PM UTC
This issue has been resolved. Full functionality has been restored to scheduled email campaigns. Please reach out to our Customer Care team at [email protected] if any questions arise.