Bizzabo incident

Website timeouts

Minor Resolved View vendor source →

Bizzabo experienced a minor incident on May 11, 2023 affecting Events Websites, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2023, 10:35 AM UTC
Resolved
May 11, 2023, 10:41 AM UTC
Duration
5m
Detected by Pingoru
May 11, 2023, 10:35 AM UTC

Affected components

Events Websites

Update timeline

  1. identified May 11, 2023, 10:35 AM UTC

    Our R&D team has identified an issue where some websites are intermittently timing out and returning a 504 or 400 error. They are currently implementing a solution and expect this to be resolved shortly. We will provide progress updates as they become available.

  2. resolved May 11, 2023, 10:41 AM UTC

    R&D has resolved the issue. We are very sorry for any inconvenience this may have caused. We will provide a Root Cause Analysis to all open tickets and make it available to account managers for customer distribution. Please open a ticket with Customer Care if we can help you further.