Bizzabo incident

Attendee Website Access

Major Resolved View vendor source →

Bizzabo experienced a major incident on May 18, 2023 affecting Events Websites, lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
May 18, 2023, 07:53 PM UTC
Resolved
May 19, 2023, 01:08 AM UTC
Duration
5h 15m
Detected by Pingoru
May 18, 2023, 07:53 PM UTC

Affected components

Events Websites

Update timeline

  1. investigating May 18, 2023, 07:53 PM UTC

    We are aware that event websites are not available to attendees. Our team is currently investigating the issue and gathering all relevant information. We will provide updates as soon as possible and appreciate your patience as we work toward a resolution.

  2. identified May 18, 2023, 08:12 PM UTC

    We have identified the cause of the issue and are working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to [email protected] with any additional concerns

  3. monitoring May 18, 2023, 08:19 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved May 19, 2023, 01:08 AM UTC

    We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns.