Bizzabo incident

Dashboard and Event Website Connectivity

Critical Resolved View vendor source →

Bizzabo experienced a critical incident on September 18, 2024 affecting Organizer Dashboard and Events Websites and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2024, 11:19 AM UTC
Resolved
Sep 18, 2024, 12:31 PM UTC
Duration
1h 11m
Detected by Pingoru
Sep 18, 2024, 11:19 AM UTC

Affected components

Organizer DashboardEvents WebsitesAPI

Update timeline

  1. investigating Sep 18, 2024, 11:19 AM UTC

    Our team is currently investigating the issue and gathering all relevant information. We will provide updates as soon as possible and appreciate your patience as we work towards a resolution.

  2. investigating Sep 18, 2024, 11:20 AM UTC

    We are continuing to investigate this issue.

  3. investigating Sep 18, 2024, 11:22 AM UTC

    We are continuing to investigate this issue.

  4. identified Sep 18, 2024, 11:23 AM UTC

    We have identified the cause of the issue and are working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to [email protected] with any additional concerns

  5. monitoring Sep 18, 2024, 11:27 AM UTC

    We have implemented a solution and are actively monitoring the situation to ensure that everything is running smoothly. We will continue to keep a close eye on things and will provide any necessary updates. Thank you for your patience and understanding.

  6. resolved Sep 18, 2024, 12:31 PM UTC

    We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns.