Bitwave experienced a minor incident on September 26, 2022 affecting Coinbase Custody, lasting 56d 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 26, 2022, 01:47 PM UTC
The Coinbase Custody tech team has notified us that they are no longer supporting the API service. Transactions may not sync until the Coinbase resumes the service. Manual uploads of Coinbase Custody transactions are still functional. Please email [email protected] if you have any questions or need help regarding your Coinbase Custody account.
- monitoring Oct 10, 2022, 01:49 PM UTC
The Coinbase Custody tech team has notified us that they are no longer supporting the API service. Transactions may not sync until the Coinbase resumes the service. Manual uploads of Coinbase Custody transactions are still functional. Please email [email protected] if you have any questions or need help regarding your Coinbase Custody account. See Coinbase's official annoucement here: https://help.coinbase.com/en/prime/coinbase-prime-api/coinbase-prime-api
- resolved Nov 21, 2022, 09:57 PM UTC
This incident has been resolved.