Bitwave experienced a minor incident on October 18, 2022 affecting Paxos, lasting 48d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 18, 2022, 07:14 PM UTC
We are investigating an outage in the Paxos API and do not believe the issue to be coming from the Bitwave end. We will update our status once we have additional information and have identified the root cause. If you are experiencing any issues with your Paxos connection please send us an email at [email protected].
- investigating Oct 24, 2022, 06:52 PM UTC
We are continuing to investigate this issue.
- identified Oct 31, 2022, 02:57 PM UTC
An official announcement from Paxos states that they will be discontinuing the ItBit API connection, which we use to pull transactions from Paxos-ItBit into Bitwave. We are working with the Paxos to find a solution to continue pull transactions into Bitwave. See the official announcement from Paxos here: https://help.paxos.com/hc/en-us/articles/8292238971028-Migrating-from-itBit-v1-to-Paxos-v2-API
- resolved Dec 05, 2022, 08:22 PM UTC
This incident has been resolved.