Bitwave experienced a notice incident on November 14, 2022 affecting FTX, lasting 52d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Nov 14, 2022, 08:50 PM UTC
FTX have shutdown their API connection due to bankruptcy, which means we are no longer able to sync new transactions or add any new FTX connections into Bitwave. Rest assured, historical transactions before November 11, 2022 will still be saved in Bitwave. Users can still categorize and reconcile these transactions. In addition, we noticed that previous FTX borrow transactions contain incomplete data from FTX which results in incorrect balance reports for customers. We are going to temporarily categorize all FTX borrow transactions as IGNORED so that user balances are not affected. If you have any questions about your FTX account please reach out to [email protected].
- resolved Jan 05, 2023, 11:58 PM UTC
This incident has been resolved.