Bitwave incident

Register Report

Minor Resolved View vendor source →

Bitwave experienced a minor incident on January 12, 2023 affecting Bitwave Core, lasting 8d 3h. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2023, 04:35 PM UTC
Resolved
Jan 20, 2023, 08:10 PM UTC
Duration
8d 3h
Detected by Pingoru
Jan 12, 2023, 04:35 PM UTC

Affected components

Bitwave Core

Update timeline

  1. investigating Jan 12, 2023, 04:35 PM UTC

    We are investigating an issue with the "Register Report" where the report is missing transactions or not populating for some clients. We are working around the clock to identify the root cause of the issue. Please email [email protected] if you are experiencing issues with your Register Report.

  2. investigating Jan 12, 2023, 04:36 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 12, 2023, 04:38 PM UTC

    We are continuing to investigate this issue.

  4. resolved Jan 20, 2023, 08:10 PM UTC

    This incident has been resolved.