Bitwave experienced a notice incident on January 21, 2023 affecting Kraken, lasting 4d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Kraken
Update timeline
- identified Jan 21, 2023, 05:18 PM UTC
We have identified some customers with transfer type transactions may have duplicate transactions showing. We are actively working on a resolution for this. Should you experience any issues with your connection please do not hesitate to contact us at [email protected].
- identified Jan 21, 2023, 09:29 PM UTC
We expect to have this issue resolved by end of day 1/24/23.
- identified Jan 24, 2023, 08:12 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 25, 2023, 08:07 PM UTC
This incident has been resolved.