Bitwave experienced a notice incident on April 7, 2023 affecting Bitwave Core, lasting 4h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Bitwave Core
Update timeline
- investigating Apr 07, 2023, 07:10 PM UTC
We are aware of an issue with our Solana token resolution engine and are investigating it. This issue is causing general slowdowns around our pricing engine. We are working on getting pricing back online. Thank you for your patience.
- investigating Apr 07, 2023, 11:19 PM UTC
We have identified a root cause (too many retries, trying to price unpriceable tokens) that pushed us over the rate limit with Crypto Compare. Crypto Compare has reset our limits and we have put in changes to address the root cause. Closing.
- resolved Apr 07, 2023, 11:20 PM UTC
This incident has been resolved.