Bitwave experienced a notice incident on May 3, 2024 affecting Bitwave Core, lasting 16h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Bitwave Core
Update timeline
- investigating May 03, 2024, 12:33 AM UTC
We are currently investigating this issue.
- investigating May 03, 2024, 01:01 AM UTC
It appears there is an issue with Google authentication - we have an open investigation with Google
- investigating May 03, 2024, 01:24 AM UTC
One note - SSO, Password Authentication, and Xero auth should be unaffected
- investigating May 03, 2024, 07:36 AM UTC
Bitwave engineers have been engaged with Google engineers for multiple hours, Google is in the process of opening an incident on their side.
- identified May 03, 2024, 07:59 AM UTC
The issue has been identified and a fix is rolling out.
- monitoring May 03, 2024, 08:41 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 03, 2024, 08:42 AM UTC
We are continuing to monitor for any further issues.
- resolved May 03, 2024, 05:25 PM UTC
This incident has been resolved.