Bitwave experienced a notice incident on January 6, 2023 affecting Coinbase Prime, lasting 17d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 06, 2023, 11:06 PM UTC
We have identified an issue that results in tokens displaying in the incorrect wallets for some customers. We have isolated the cause and are working on correcting. Should you experience any issues with your connection please do not hesitate to contact us at [email protected].
- identified Jan 21, 2023, 05:16 PM UTC
We have noted some customers may have duplicate transactions for trades. We are actively working on correcting and should you experience any issues please do not hesitate to contact us at [email protected].
- identified Jan 21, 2023, 09:29 PM UTC
We expect to have this issue resolved by end of day 1/21/23.
- resolved Jan 24, 2023, 08:12 PM UTC
This issue has been resolved for duplicate transactions.