Bitwave incident

Anchorage - Duplicate Transactions

Notice Resolved View vendor source →

Bitwave experienced a notice incident on April 15, 2023 affecting Anchorage, lasting 87d 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2023, 12:54 PM UTC
Resolved
Jul 11, 2023, 04:03 PM UTC
Duration
87d 3h
Detected by Pingoru
Apr 15, 2023, 12:54 PM UTC

Affected components

Anchorage

Update timeline

  1. investigating Apr 15, 2023, 12:54 PM UTC

    We identified an issue with Anchorage connections that may result in duplicate transactions. We’re identifying the root cause and will implement a fix as soon as quickly as possible. Please do not categorize or reconcile these transaction, and please feel free to reach out to [email protected] if you’re noticing any duplicates.

  2. identified May 15, 2023, 06:51 PM UTC

    We are currently servicing our Anchorage connection. During this time period you may see additional transaction data. After our Anchorage upgrade is complete you will no longer see any additional data. Please do not reconcile any transactions during this time period. If you have any questions in the interim please reach out to [email protected]

  3. resolved Jul 11, 2023, 04:03 PM UTC

    This incident has been resolved.