Bitwave incident

Polygon Wallets Not syncing

Notice Resolved View vendor source →

Bitwave experienced a notice incident on September 11, 2024, lasting 11d 22h. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2024, 09:15 PM UTC
Resolved
Sep 23, 2024, 07:18 PM UTC
Duration
11d 22h
Detected by Pingoru
Sep 11, 2024, 09:15 PM UTC

Update timeline

  1. investigating Sep 11, 2024, 09:15 PM UTC

    We are currently investigating this issue.

  2. identified Sep 19, 2024, 10:48 PM UTC

    We have identified and corrected the issue, polygon wallets are now syncing new transaction data. Additionally Polygon had an upgrade for the native token moving from MATIC to POL that we are working through best next steps on.

  3. resolved Sep 23, 2024, 07:18 PM UTC

    This incident has been resolved.