Bitwave incident

Intermittent Performance Issues

Major Resolved View vendor source →

Bitwave experienced a major incident on December 2, 2024 affecting Bitwave Core, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2024, 06:39 PM UTC
Resolved
Dec 03, 2024, 09:35 PM UTC
Duration
1d 2h
Detected by Pingoru
Dec 02, 2024, 06:39 PM UTC

Affected components

Bitwave Core

Update timeline

  1. identified Dec 02, 2024, 06:39 PM UTC

    We've identified an issue that is causing intermittent login and reporting issues, and are working on a mitigation now.

  2. identified Dec 02, 2024, 07:27 PM UTC

    We're rolling out a fix that will increase stability, but might cause temporary intermittent login issues. These should be fixed by a refresh of the app.

  3. monitoring Dec 02, 2024, 08:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Dec 02, 2024, 08:13 PM UTC

    The issue has been resolved and we're tracking

  5. resolved Dec 03, 2024, 09:35 PM UTC

    This incident has been resolved.