BitPay incident

Sporadic black screen or white screen issues

Minor Resolved View vendor source →

BitPay experienced a minor incident on November 14, 2022 affecting Bitcore Wallet Service, lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2022, 09:51 PM UTC
Resolved
Nov 17, 2022, 05:02 PM UTC
Duration
2d 19h
Detected by Pingoru
Nov 14, 2022, 09:51 PM UTC

Affected components

Bitcore Wallet Service

Update timeline

  1. investigating Nov 14, 2022, 09:51 PM UTC

    Some users are still experiencing a white or black screen when attempting to use the BitPay app. If you experience either a white or black screen, please fully close the app and reopen. We're continuing to monitor this situation.

  2. resolved Nov 17, 2022, 05:02 PM UTC

    This incident has been resolved.