BitPay incident

Unable to create invoices

Critical Resolved View vendor source →

BitPay experienced a critical incident on March 11, 2024 affecting API Invoice and API Invoice - BTC and 1 more component, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2024, 04:51 PM UTC
Resolved
Mar 11, 2024, 07:06 PM UTC
Duration
2h 15m
Detected by Pingoru
Mar 11, 2024, 04:51 PM UTC

Affected components

API InvoiceAPI Invoice - BTCAPI Invoice - BCHAPI Invoice - ETHAPI Invoice - GUSDAPI Invoice - BUSDAPI Invoice - USDCAPI Invoice - PAXAPI Invoice - XRPAPI Invoice - DOGE

Update timeline

  1. investigating Mar 11, 2024, 04:51 PM UTC

    We have been notified that some customers are unable to create invoices on the BitPay platform. We are currently investigating the issue.

  2. resolved Mar 11, 2024, 07:06 PM UTC

    This incident has been resolved.