BitLaunch experienced a critical incident on May 8, 2023 affecting AMS1, lasting 10h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 08, 2023, 08:29 PM UTC
We are currently investigating this issue.
- investigating May 08, 2023, 08:44 PM UTC
We are continuing to investigate this issue.
- identified May 08, 2023, 09:18 PM UTC
We would like to inform you that emergency power maintenance is currently being performed. Unfortunately, this maintenance was rescheduled at the last moment. Please be advised that your services may be affected for several hours. We sincerely apologize for any inconvenience this may cause, and we appreciate your patience and understanding during this time.
- identified May 08, 2023, 10:30 PM UTC
Networks in our Amsterdam 2 region are back online. Amsterdam 1 work remains ongoing.
- resolved May 09, 2023, 07:16 AM UTC
Amsterdam is back online with a small amount of VPS still impacted. We are continuing work on this.