BitLaunch incident

Degraded performance in LON1

Minor Resolved View vendor source →

BitLaunch experienced a minor incident on July 20, 2023 affecting LON1, lasting 7h 30m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2023, 11:52 AM UTC
Resolved
Jul 20, 2023, 07:22 PM UTC
Duration
7h 30m
Detected by Pingoru
Jul 20, 2023, 11:52 AM UTC

Affected components

LON1

Update timeline

  1. investigating Jul 20, 2023, 11:52 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 20, 2023, 11:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jul 20, 2023, 02:39 PM UTC

    Work continues to resolve this issue. Whilst this work is carried out, users may see intermittent connectivity drops.

  4. resolved Jul 20, 2023, 07:22 PM UTC

    Network outages are beginning to subside. We will continue to monitor for any further issues and update accordingly