BitLaunch experienced a critical incident on July 21, 2023 affecting LON1, lasting 14h 21m. The incident has been resolved; the full update timeline is below.
Affected components
LON1
Update timeline
- investigating Jul 21, 2023, 04:30 PM UTC
We are experiencing intermittent connectivity issues. We are currently investigating the issue.
- investigating Jul 21, 2023, 06:36 PM UTC
Our upstream networking team is actively addressing the problem, and we will provide updates as soon as we receive any information from them.
- monitoring Jul 21, 2023, 08:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 22, 2023, 06:51 AM UTC
This incident has been resolved.