BitLaunch incident

AMS Outage (multiple regions)

Critical Resolved View vendor source →

BitLaunch experienced a critical incident on January 8, 2024 affecting AMS1, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2024, 12:06 AM UTC
Resolved
Jan 08, 2024, 01:36 AM UTC
Duration
1h 30m
Detected by Pingoru
Jan 08, 2024, 12:06 AM UTC

Affected components

AMS1

Update timeline

  1. investigating Jan 08, 2024, 12:06 AM UTC

    We are currently investigating this issue.

  2. investigating Jan 08, 2024, 12:17 AM UTC

    This appears to be a partial outage. We are investigating the cause.

  3. identified Jan 08, 2024, 12:55 AM UTC

    The issue appears to be with our upstream provider. Their engineers are working to resolve the problem.

  4. identified Jan 08, 2024, 01:35 AM UTC

    This was caused by an upstream routing issue.

  5. resolved Jan 08, 2024, 01:36 AM UTC

    This issue is resolved. Thank you for your patience and apologies for the inconvenience.